Contact

One email address for everything. We reply within one business day.

Last updated November 13, 2026

Email us

support@insurancelicensepractice.com

If your question is about a purchase, write from the email address used at checkout, or include the purchase number shown after payment. That is all we need to find the order. Please do not send card details.

Want a refund?

You have 14 days from purchase, as long as no more than one paid practice exam has been started and no more than 30 trainer questions answered. No reason needed. Send one line to support@insurancelicensepractice.com from the purchase email. Details: Refund Policy.

Something wrong, or an idea?

Write to support@insurancelicensepractice.com. We read every message. If it is about a question, tell us which practice exam and which question number, or use "Report this question" on the question itself.

Cannot get in?

There is no password: sign in with the purchase email and we send a 6‑digit code. If the code does not arrive, or the email was typed wrong at checkout, write to us, or restore access with the purchase number shown after payment (it works a limited number of times).

About the charge

Payment is processed by Creem, our merchant of record; we never see your card number. Write to us with the date and amount and we will find the order.

Who runs Insurance License Practice

Insurance License Practice is an independent practice service run by a sole proprietor. Independent practice service. Not affiliated with Pearson VUE, PSI, Prometric, NAIC or any state department of insurance. See the Terms of Service and Privacy Policy.