Privacy Policy

What we collect, why, and who else handles it.

Last updated November 13, 2026

Short version

The free practice exam works without an account. Answers are recorded under a random ID, with no name and no email. If you buy, we get your email address from Creem, our payment provider, and keep your practice results under it. We never see your card. We do not sell personal data. Our pages set no cookies and load no advertising or analytics scripts. To see or delete your data, write to support@insurancelicensepractice.com.

1. Who is responsible

Insurance License Practice (insurancelicensepractice.com) is run by a sole proprietor, who decides how the data described here is used. Contact: support@insurancelicensepractice.com.

2. What we collect

When the free practice exam is taken (no account): a random anonymous ID kept in the browser's local storage (not a cookie), with no name or email; the answers given, whether each was right, and the time spent on each question; how the attempt ended (time ran out, it was submitted, or the page was left); the device type and the width of the browser window; the country, as a two-letter code that our hosting provider Cloudflare attaches to each request (we do not store IP addresses); the browser language; and where the visit came from (one word for the source, such as "google", and campaign tags of a link, if it carried any). We use this to score the exam, to calibrate how hard each question is, and to see which pages bring visitors.

Visit and error log. So that a broken page is noticed before it spoils an exam, the site keeps a short technical log under the same anonymous ID: which pages or screens were opened, error messages from our own code, and the steps of the payment window. Entries are deleted after 90 days.

Reports. If you press "Report this question", we store your note with the question and the anonymous ID. If you write to our support address, we keep the email for as long as we need it to answer.

When you buy: your email address, which Creem passes to us after payment (we use it to open access, to send 6-digit sign-in codes and to answer you); what was bought and when, with the purchase number; your practice results and progress, tied to the account (the same per-question details as for the free exam, plus the trainer and the mistake notebook); the source of your first visit, and your answer to "How did you hear about us?" if you choose to give one. We send only emails connected to the purchase or to your requests: sign-in codes, access details and support replies.

3. What we do not collect

We never see or store card numbers or other payment details: payments are processed by Creem, our merchant of record. We do not ask for your name, address or identity documents, and the free practice exam never asks for an email address.

4. Why we use it

To give the access that was paid for, score exams and show progress, answer support requests, improve the questions, and meet our tax and accounting obligations. Where the law asks for a legal basis: buyers' data to perform our contract, accounting records to meet legal obligations, and free-exam records and counters on the basis of our legitimate interest in running and improving the service.

5. What is stored in the browser

We use the browser's local storage, not cookies, for: an unfinished exam, so a reload does not lose it; results, so they can be seen again; the anonymous ID described above; the sign-in token for a buyer, so the device stays signed in; the purchase number, from payment until access opens; and the source of the visit. You can remove all of it at any time by clearing the site data for insurancelicensepractice.com in the browser settings.

6. Who else processes it

Creem (creem.io): payment, receipts, tax and refunds, as merchant of record, under its own privacy policy. Cloudflare: website hosting, security and storage of exam, account and progress data; as the host it handles IP addresses to deliver the pages. Resend: delivery of transactional email (sign-in codes, access details).

8. How long we keep it

Logs: 90 days. Purchase and account records: as long as the law requires for accounting and as long as the account is open. Ask us to delete your data at support@insurancelicensepractice.com and we will, except what the law obliges us to keep.

9. Your rights

You may ask to see, correct or delete your data, or to object to its use. Write to support@insurancelicensepractice.com. Insurance License Practice is for adults preparing for a licensing exam and is not directed at children.